At Ada Catering, quality is never left to an "it turned out nice today". From ingredient selection to portioning, and from cooking technique to customer feedback, every stage is tied to a defined standard.
Our Quality Principles
Standard Recipes and Portion Weights
Every dish has a written recipe and a set portion weight. Whichever day it is and whichever cook is at the stove, the same flavour and the same satisfying portion reach the table.
Approved Menu Planning
Corporate menus are planned weekly, submitted for customer approval and updated with the seasons. The same dish is not repeated at short intervals, and the calorie balance is always maintained.
Selective Sourcing
Our suppliers are chosen against documentation, freshness and continuity criteria and are assessed regularly. We do not work with any supplier who lowers quality for the sake of price.
Taste Control
At the end of every production run, the head chef in charge checks taste, consistency and presentation. No dish that falls short of the standard leaves for delivery.
On-Time Delivery
Delivery times are written into the service plan and tracked. Punctuality is a quality indicator every bit as important as flavour.
Feedback Loop
We collect regular feedback from our customers. Every complaint is logged, its root cause is investigated and it is closed with corrective action; the same mistake is not allowed to happen twice.
Continuous Improvement
Our quality system does not stand still. Menu performance, delivery times, customer satisfaction and waste rates are reviewed regularly, and equipment investment and staff training are planned on the basis of this data. Our goal is to be measurably better each month than the month before.
Our quality standards are certified under the ISO 9001 (quality), ISO 22000 (food safety), ISO 14001 (environment), ISO 45001 (occupational health and safety) and ISO 10002 (customer satisfaction) management systems, and our hygiene and distribution practices are registered with GHP, GCP and GDP certificates. You can view the originals of all our certificates on the Our Certificates page.